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Terms & Conditions

Pininos Adventures Terms of Use

Last Updated: December 07, 2023

Welcome to Pininos Adventures!

We help users to research and book travel experiences, post opinions of those experiences, and engage in interactive travel forums.

These Terms of Use apply to any use of Pininos services. Please read these Terms of Use carefully, as they contain important information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. By accessing or using Pininos services, you are indicating that you have read these Terms of Use and agree to be bound by them. If you do not agree with all of these Terms of Use, you are not permitted to access or use the services.

0.5 Introduction

0.51These terms of use, together with the Privacy Policy (collectively, the “Terms of Use”) set out the terms on which Pininos Adventures S.A. services (the “Services”) through Pininos booking platform (the “Platform”) as may be made available through our website (, together with all related domains, white label and affiliate sites, mobile properties and related applications, collectively referred to as the “Website”) and over the telephone. When we refer to “you”, we mean any person that accesses or uses the Services.

0.52 If you wish to contact Pininos Adventures, please visit our Pininos Customer Care page giving information about ways to contact us. You can also write to us at the following address: Costado norte de la plaza de deportes, Huacas, Santa cruz Guanacaste, Costa Rica.

0.53 These Terms of Use govern your relationship with us in respect of your use of the Services, including any bookings that you make of any tour, ticket, attraction, activity and/or experience (described in these Terms of Use as an “Experience”) that is advertised on the Website

0.54 These Terms of Use govern your relationship with us in respect of your use of the Services, including any bookings that you make of any tour, ticket, attraction, activity and/or experience (described in these Terms of Use as an “Experience”) that is advertised on the Website and is made available by a third party supplier (each, a “Product”).

0.55We may update or otherwise modify these Terms of Use at any time, and you understand and agree that your continued access or use of the Services after such change signifies your acceptance of the updated Terms of Use. We will note the date that updates were last made to the Terms of Use at the top of this page, and the updated Terms of Use will take effect upon posting. It is your responsibility to return to this page periodically to review the most current version of the Terms of Use.

0.6 Payments

0.61 When you make a Booking, Pininos Adventures collects your payment information. Full payment by credit or debit card is required to make a Booking, unless otherwise specified.

0.62 The value of your Booking may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or payment card company may convert the payment into the local currency and may charge fees, resulting in differences between the amount displayed through the Platform, and the final amount charged to you. Pininos Adventures recommends that you contact your bank or card company if you have any questions concerning any applicable currency conversion or fees.

0.7 Modifications or Cancellations by You

0.71 We understand that plans change. That’s why, when you book with us, you have the flexibility to change your travels and re-book when it suits you. Change or cancel your travel plans up to 48 hours before departure, with no fees.  Cancellation requests made within 24 hours of the departure date/time may not receive a refund.

0.72 All Change Requests shall be processed by Pininos  subject to the availability and agreement of the applicable Supplier. Pininos does not guarantee the success of any Change Request. To the extent the Supplier is unwilling or unable to accept such Change Request, then your right to a refund (if any) shall be governed by the cancellation terms of your Booking.

0.73  If you make a Booking using a promotion code, or if you accept a discount or special-offer price during the check-out process, you may invalidate your discount or special-offer price by making a Change Request after Booking.

0.74  No refunds are available once an Experience has commenced, or in respect of any Product’s package, accommodation, meals or any other services that have started to be utilized.

  1. Use of the Service

1.1. You must be at least [age] years old to use this Service.

1.2. You agree to use the Service only for lawful purposes and in accordance with these Terms.

1.3. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account.

  1. Content

2.1. All content provided on this Service is for informational purposes only. We do not guarantee the accuracy, completeness, or timeliness of the information.

2.2. You may not use, copy, reproduce, distribute, or modify any content from the Service without our prior written consent.

2.3 private information of any third party, including, without limitation, surname (family name) address, telephone number, e-mail address, Social Security number and credit card number;

  1. Privacy

3.1. Your use of the Service is also governed by our Privacy Policy

  1. Intellectual Property

4.1. All content, trademarks, and intellectual property rights on the Service are owned by the Company unless otherwise stated.

  1. Termination

5.1. We reserve the right to terminate or suspend your access to the Service at any time, without notice, for any reason.

  1. Limitation of Liability

6.1. To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Service.

  1. Governing Law

7.1. These Terms shall be governed by and construed in accordance with the laws of without regard to its conflict of law principles.

  1. Changes to Terms

8.1. We reserve the right to modify or replace these Terms at any time. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

  1. Contact Information

9.1. If you have any questions about these Terms, please contact us at [Your Contact Information].

By using this Service, you agree to these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use the Service.

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